About us


We are a 100% Mexican group, young, innovative, solid, dynamic, flexible, able to see the needs of our business partners and determine the appropriate procedures and technologies for the realization of their plans and projects in order to improve their results, stability and profitability.

Founded in 2007 in Monterrey, Nuevo León with 15 years of experience, TECSA is a specialized driver in business process outsourcing and contact center, focused on the complete satisfaction of our clients.

TECSA provides integral solutions combining the management of its three most important pillars: processes, technology and human capital, all of these operating under world class standards.

Our Mission

Help our clients to maximize their business by generating value for their users and end customers, accompanying them in the operation and administration of their projects offering new and better technologies and processes always aiming at the delivery of measurable productivity, efficiency, quality and profitability.

Our Vision

To be the prefer provider of solutions for in BPO & Contact Center services in Latin America, providing integral solutions to our business partners, using the latest technologies and processes, managed by the best human talent, focused on satisfying and generating added value to our clients.

Our Values

  • Transparency
  • Service
  • Commitment
  • Professionalism
  • Innovation
  • Responsibility

Our presence