About us

We are a 100% Mexican group, young, innovative, solid, dynamic, flexible, able to see the needs of our business partners and determine the appropriate procedures and technologies for the realization of their plans and projects in order to improve their results, stability and profitability.

 

Founded in 2007 in Monterrey, Nuevo León with 13 years of experience, TECSA is a specialized driver in business process outsourcing and contact center, focused on the complete satisfaction of our clients.

 

TECSA provides integral solutions combining the management of its three most important pillars: processes, technology and human capital, all of these operating under world class standards.

Our Mission

Help our clients to maximize their business by generating value for their users and end customers, accompanying them in the operation and administration of their projects offering new and better technologies and processes always aiming at the delivery of measurable productivity, efficiency, quality and profitability.

Our Vision

To be the prefer provider of solutions for in BPO & Contact Center services in Latin America, providing integral solutions to our business partners, using the latest technologies and processes, managed by the best human talent, focused on satisfying and generating added value to our clients.

 

Our Values

  • Transparency
  • Service
  • Commitment
  • Professionalism
  • Innovation
  • Responsibility

 

Our Policies

Quality politics

 

“We provide Contact Center and Business Process Outsourcing services incorporating new technologies and processes, with highly trained personnel, enabling the growth of our clients and helping them to obtain a high impact on the defined goals. We promote continuous improvement and meet the requirements of interested parties at all times. ”

 

 

Information Security Policy

 

“We provide the necessary resources to establish and operate a Management System maintaining the confidentiality, integrity and availability of the information contained in the processes, information systems and people involved in the services and infrastructure of Cobranza, our Security Management System Information is in tune with the needs of the organization and interested parties. ”

Our Presence

Design & Development

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